Aviary Inc. Privacy Policy

Effective Date: April 12, 2025

Welcome to Aviary Inc. ("we," "us," "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our websites, CloudGlue API, and related services.

By using our services or accessing our websites, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information required to provide and enhance our services, including:

  • Email Address: When signing up or communicating with us, we collect your email address.

  • Social Media or Third-Party Profile Information: If you sign in using a third-party provider (e.g., Google), we may collect your name and email address provided by that service.

  • Uploaded Content: When you upload videos or data through the CloudGlue API, we collect and process this content to deliver our services.

  • Usage Data and Analytics: We utilize analytics platforms like PostHog to track interactions with our websites, including usage behavior.

2. How We Use Your Information

We utilize collected information to:

  • Provide and Improve Services: Including authentication, account management, and service delivery via the CloudGlue API.

  • Content Processing: Analyze, process, and manage multimedia content uploaded via our CloudGlue API.

  • Analytics and Performance Tracking: Understand user interactions and improve functionality and user experience.

  • Communicate: Send updates, respond to inquiries, or provide information relevant to your account or services used.

3. How We Share Your Information

We never sell, rent, or trade your personal information. We may share information only in these circumstances:

  • Service Providers:

    • PostHog for user behavior analytics. PostHog complies with GDPR and relevant data privacy laws.

    • Stripe for secure payment processing. Payment details you submit are governed by Stripe's privacy practices.

  • Legal Obligations: We may disclose information if legally required or to protect our legal rights.

4. Prohibited Content

You must not upload unlawful, harmful, pornographic, or otherwise prohibited content through our services, including the CloudGlue API. We reserve the right to remove such content and suspend accounts violating these terms.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and gather analytics, including:

  • Essential Cookies: Required for website and service functionality.

  • Analytics Cookies: Utilized by PostHog to analyze user behavior.

You can control or disable cookies through your browser settings.

6. Your Rights Under GDPR

If located within the European Economic Area (EEA), you have specific rights under GDPR:

  • Access: Request copies of personal data we hold.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data.

  • Data Portability: Request your data in a portable format.

  • Restriction or Objection: Object or restrict processing of your data.

To exercise these rights, contact us at privacy@aviaryhq.com.

7. Data Security

We implement industry-standard security practices to protect your data from unauthorized access, disclosure, or alteration. However, no system can guarantee complete security.

8. Data Retention

We retain personal information, including uploaded content, only as long as necessary to:

  • Provide our services.

  • Comply with legal requirements.

  • Resolve disputes.

9. Third-Party Services

Our services may link or integrate with third-party services (e.g., Google authentication, Stripe). We are not responsible for third-party privacy practices. Please review their privacy policies separately.

10. Children's Privacy

Our services are not intended for individuals under 16 years old, and we do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in practices or regulations. Updates will be posted here with a revised effective date.

12. Contact Us

For privacy-related questions or concerns, please contact:

Email: privacy@aviaryhq.com
Website: aviaryhq.com

For questions about legal or terms-of-service matters, contact:

Email: notices@aviaryhq.com